Privacy Policy & Terms of Use

PrimaCare Service: Protecting Your Health Information While Delivering Exceptional Care
At PrimaCare Service, we prioritize both your health and your privacy. Our HIPAA-compliant practices ensure your medical information remains secure while providing the care you deserve.
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Our Privacy Commitment
Last updated: June 10, 2024
Information We Collect
When you use PrimaCare Service, we collect only what's necessary for your care: personal details, medical history, insurance information, and limited technical data during telehealth sessions.
How We Use Your Information
Your information is exclusively used to provide medical care, process billing, manage appointments, and communicate securely about your treatment. We never sell or share your data for marketing purposes.
How We Protect Your Information
All telehealth sessions use HIPAA-compliant encryption. Access to your data is strictly limited to authorized healthcare providers and staff who need it to deliver your care.
Your Rights as a Patient
You have the right to request copies of your medical records, ask for corrections to your information, request restrictions on information sharing, and file a complaint if you believe your privacy rights have been violated.
Terms of Use
Medical Disclaimer
Information on our website is educational and should not replace professional medical advice. Always consult with a qualified healthcare provider about your specific health concerns.
Telehealth Services
By booking a telehealth appointment with PrimaCare Service, you consent to receiving care via our secure video platform. You're responsible for ensuring a stable internet connection and private environment. Note that telehealth may not be appropriate for all conditions; Racquel Toomer, AGNP-C, may recommend in-person care when necessary.
Payment & Insurance
Patients are responsible for confirming insurance coverage before appointments. Co-pays and self-pay fees are due at the time of service unless otherwise arranged.
Website Use
Do not use this website to report medical emergencies. If you have an emergency, call 911 immediately. Content on this site is informational and does not create a patient-provider relationship until an appointment is booked and confirmed.
Your Privacy Questions Answered
If you have questions about our privacy policy or your rights under HIPAA, we're here to help. Our dedicated privacy team ensures that all your concerns are addressed promptly and thoroughly.
Contact us through our HIPAA-compliant channels:
Email: privacy@primacareservice.com
Phone: (762) 242-4245 
We're committed to maintaining the highest standards of privacy and security while delivering exceptional healthcare. Your trust is important to us, and we work diligently to earn it every day.
Contact Our Privacy Team
"PrimaCare Service exemplifies the balance between accessibility and privacy protection that modern healthcare demands."
— Healthcare Privacy Association
PrimaCare Service © 2024. All rights reserved.
Serving Georgia residents.
Contact: 762-242-4245 | info@primacareservice.com
Privacy Policy | Terms of Service
Disclaimer: Telehealth services are not a substitute for emergency medical care. In case of a medical emergency, please call 911 or visit your nearest emergency room.