Home
Contact Us
Contact PrimaCare Service
Your health is our priority. Reach Dr. Racquel and our dedicated team directly for appointments, questions, or any healthcare needs.
Reach Out to Us
We believe healthcare should be accessible and communication straightforward. Contact us through any method below, and we'll respond promptly to address your needs.
Phone
For urgent matters or to speak directly with our team
Email
care@primacareservice.com
For non-urgent questions and appointment requests
Patient Portal
Access your medical records, request prescription refills, and message your provider securely
Contact Form
Have a question or need to get in touch? Fill out this simple form, and Dr. Racquel or a team member will get back to you within 24 hours on business days.

For medical emergencies, please call 911 or go to your nearest emergency room. This form is not monitored 24/7.
Your Information
Complete this brief form with your contact details and message. We keep your information private and secure in accordance with HIPAA regulations.
Fields marked with an asterisk (*) are required. Please provide a phone number where we can reach you during business hours if necessary.
Our commitment: We respond to all inquiries within one business day, often much sooner.
Office Hours & Information
When We're Available
Regular Hours
  • Monday–Friday: 8:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed
Telehealth Hours
  • Monday–Friday: 8:00 AM – 7:00 PM
  • Saturday: 9:00 AM – 12:00 PM
  • Sunday: Closed
After-hours calls are answered by our on-call service for urgent medical concerns. For non-urgent matters, please leave a message or use our contact form.
What to Expect
When you contact PrimaCare Service, you'll always reach a real person who cares about your health. No complicated phone trees or long wait times.
New patients receive priority scheduling, typically within 3-5 business days. Established patients with urgent needs can often be seen the same day.
PrimaCare Service accepts most major insurance plans including Aetna, Blue Cross Blue Shield, Cigna, Humana, Medicare, and United Healthcare. We also offer affordable self-pay options.
PrimaCare Service © 2024. All rights reserved.
Serving Georgia residents.
Disclaimer: Telehealth services are not a substitute for emergency medical care. In case of a medical emergency, please call 911 or visit your nearest emergency room.